How to reship an order?

To reship an order that has already been shipped, you must go to:

After accessing the system, you will click on Orders -> Manage Orders - identify the order you want to resend, click on the order and on the right on "Actions" -> "Re-Ship".

After that, the order will be available in our system for us to resend. Remember that the order will not be duplicated but re-made/re-sent.

If you need any help, send a message to that our team will be happy to assist you!